Dawūd Vermeulen

Education

Bootcamp

We participated in a highly intensive Java Bootcamp sponsored by The Manpower Group and facilitated by Freethink Software Developers. The program was designed to prepare participants for the workforce, and included a curriculum covering version control, security, the Spring framework, and the Oracle OCA Java exam. Over the course of the bootcamp, I had the opportunity to contribute to the development of a web application, which aimed to coordinate team schedules and display electrical blackout periods in a specific area or district. The primary focus of the bootcamp was to help us build a strong foundation in the Java programming language and work towards becoming work-ready.

Diploma

N2 Motor Mechanics - Diesel and Petrol

N6 Mechanical Engineering

Towards the end of my studies I was given the opportunity to complete an apprenticeship at BRADATI MOTORS CC and K&N Engineering, where I honed my skills in automotive maintenance and ICE engineering. During my 36-month tenure, I was tasked with performing valets, minor and major services, clutch replacements, diagnostics, and engine overhauls, among other duties. At K&N the tasks were more specialized working with industrial machinery on primarily cyclinder heads and engine blocks. I also gained certification as a Bosch (T)FSI Technician.  

Skill Set

Interpersonal Skills

IT Support Specialist

A IT Support Specialist in a dynamic 24/7 business environment, I manage both desktop and network support, ensuring seamless operations for users on the production floor with Windows OS and .NET framework applications. My role involves troubleshooting, maintaining, and supporting systems, including managing incident reports and collaborating closely with development teams to resolve issues. I work with a variety of hardware and network configurations, continually seeking ways to enhance security and performance. Collaborating with a dedicated team, I contribute to larger projects and attempt to foster a culture of productivity and innovation. My journey is marked by a proactive approach to incident management, infrastructure improvement, and effective teamwork. Looking ahead, I am eager to bring my technical expertise, problem-solving skills, and dedication, to a software development team, contributing to its impact and the innovation.

Head of Operations

As the Head of Operations at a dynamic security firm, I oversee teams dedicated to monitoring CCTV footage at the Cape Town oil production plant, ensuring optimal performance of both processes and systems. Leading a diverse team, including the Control Team and technical specialists, I've optimized reporting procedures, established robust controls, and maintained over 200 IP cameras. Additionally, I manage security guards across 11 sites and coordinate their presence at events and markets. In this crucial role, I've crafted effective solutions, honed leadership skills, and navigated complex challenges. From setting up and improving reporting processes to managing off-site clients, I've led impactful projects. My journey reflects commitment, adaptability, and fostering positive work cultures. I am always excited to lend my operational expertise, technical skills, and leadership where necessary, confident that my proactive mindset and willingness to align with the organization's goals and vision will bare fruit.

Prompt Engineer - Junior Fullstack Developer

I've embarked on a transformative journey of growth and impact. In this pivotal role, I've refined my skills, tackled intricate challenges, and contributed to a diverse range of projects. From driving automation within the finance team to pioneering payment allocation solutions using Python, I've demonstrated my problem-solving abilities and financial efficiency. Working across borders, I've excelled in a collaborative and adaptable global environment. In the realm of e-commerce, I've enhanced the Magento 2 shop plugin with PHP and Symfony, improving the user experience. Beyond technical expertise, I've fostered a positive work culture, organized events, and nurtured open communication. Challenges have fueled my unwavering dedication and innovative problem-solving skills. As I continue my journey with Medici Energy, I'm ready to leverage my diverse experience, technical knowledge, and forward-thinking approach to drive impactful growth and sustainable success.

Senior Technical Specialist

At LifeCheq, I served as a Senior Technical Specialist and Supervisor, responsible for building, maintaining, and continually improving the company's systems and tools. I established and managed the IT Helpdesk, providing comprehensive technical support to both B2C and B2B clients. My contributions helped to establish LifeCheq as a leader in its field. I was also a key player in shaping the company culture, fostering a fun, happy, and professional atmosphere. I initiated the popular 'Happy Hour' Friday get-togethers and contributed to the Slack group's meme-sharing culture. In addition to my technical responsibilities, I also supervised the maintenance aspect of the software development life cycle. As a Junior Business Analyst, I gathered requirements and prepared raw data to support the Development Team, and as a QA Tester, I conducted both manual and automated testing to ensure high-quality outcomes. I also provided training to new team members and the client-facing team.

Workflow Analyst

As a Service Associate at Amazon, I provided comprehensive support to customers on a variety of issues including shipping, accounts, product delivery, and replacement of missing or damaged products. As a Kindle Specialist, I supported customers on both Amazon.com and Amazon.co.uk by providing technical assistance through telephone, email, and live chat. My focus was on resolving systemic problems and identifying the root cause of technical issues. In my role as a Time-Clock Analyst, I collaborated with the work-flow team in the back office to prepare daily production schedules for customer service agents in the Amazon.co.uk department. With a strong attention to detail and analytical skills, I helped to ensure a smooth and efficient production process by preventing any unnecessary lapses.